FLCT
Built for managed service providers

Software and websites for MSPs.

FLCT designs and builds the software and the websites managed service providers need, backed by over 20 years in the MSP industry.

What we do

One studio. Three ways to work with it.

01 Software for MSPs Our own products, built for the work an MSP does every day: managing endpoints, keeping software in line, and keeping client knowledge written down. See the products 02 Custom software When an off-the-shelf tool almost fits and the workaround is costing you hours, we build the piece that is missing. How a project runs 03 Web design Websites for MSPs that explain what you do in plain words and bring in the right kind of client. See web design
Michael Duff, founder of FLCT
Why FLCT

Built by someone who has done the job.

Most software for MSPs is designed by people who have never worked a ticket queue. FLCT is led by Michael Duff, who has spent over 20 years inside MSPs, in every seat from the help desk to running the operation. Every product here started as a problem met on the job.

20+years in the MSP industry
2001building websites since
4products for MSPs
Software for MSPs

Tools for the work MSPs do every day.

Each product covers one part of running an MSP and has its own site. Launch inquiries are welcome on all of them.

Web design

A website that sounds like an MSP that knows its trade.

Most MSP websites say the same six things in the same order. We write and design yours around what you are actually good at, so the right clients recognise themselves.

See web design
Work

Recent work.

See all work
The overmindcommand.com home page overmindcommand.com3D scroll showpiece The overseercommand.com home page overseercommand.comProduct site with documentation The itdocumented.com home page itdocumented.comProduct landing page
Updates

What we are building.

All updates
CompanyOctober 12, 2026 FLCT’s next chapter. Twenty years in managed services, now focused on building for the people who run them. Read ProductsOctober 12, 2026 Three products, one studio. How Overmind, Overseer and IT Documented fit together. Read IT DocumentedOctober 12, 2026 Why IT Documented is a one-time purchase. The reasoning behind buying it once and keeping it. Read
Get in touch

Tell us what you are trying to get done.

Whether it is a launch date for one of the products, a tool you need built, or a website that needs replacing, the first conversation is free and there is no sales script.