FLCT home
Custom software

Your workflow deserves more than a workaround.

When the tool you bought almost fits, the gap gets filled with spreadsheets, copy and paste, and one person who knows how it all hangs together. We build the missing piece so the work runs the way your business actually runs.

When custom makes sense

Four signs you have outgrown the workaround.

Two systems that will not talk

And someone retyping between them.

The monthly report that takes a day

Your clients ask for it every month and it is assembled by hand.

A flow your tools cannot do

A client portal, intake form or onboarding flow your current tools do not offer.

A process in one person's head

It breaks when they are away.

And when it does not

If an existing product does the job, we will say so. Custom software is the expensive answer and should be the last one.

What we build

Small tools that do one job properly.

Integrations

Getting your ticket system, documentation and billing to share data.

Internal tools

A dashboard, a scheduler, a quoting tool built for your team.

Client-facing tools

Portals, request forms and status pages under your brand.

Automation

Routine jobs that run on their own and report what they did.

How a project runs

Five steps, no big reveal at the end.

  1. 01

    Conversation

    You describe the problem. We ask how the work is done today.

  2. 02

    Scope

    A written description of what will be built, what it will not do, and a fixed price or estimate.

  3. 03

    Build

    You see working software early and often.

  4. 04

    Handover

    Documentation and training. Once the project is paid for, you get the full source code and every right we hold in it.

  5. 05

    Support

    Fixes are included for 30 days after handover. After that, an optional monthly support plan keeps it running.

Common questions

Before you ask.

How long does a project take?

Most projects take 4 to 12 weeks. The scope document gives you a date for yours.

What does it cost?

Every project is quoted. After the first conversation you get a written scope with a fixed price or an estimate, before any work starts.

Who owns the code?

Once the project is paid for, you get the full source code and every right we hold in it.

Do you work with businesses that are not MSPs?

Yes. MSPs are where our experience is deepest, and the same approach applies elsewhere.

Get in touch

Describe the problem. We will tell you if software is the answer.

A short call is enough to know whether this is a job for custom software or for something you can buy.