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OvermindIn development
One platform. Coordinated intelligence.

Your self-healing MSP. In a box.

Overmind puts the whole MSP stack under one command and lets collaborating AI handle the repetitive work: it detects an issue, gathers the context, fixes it, and checks that the fix held.

The problem it solves

Four tools, four logins, and nobody has the whole picture.

An MSP's day is spread across a remote management tool, a software tool, a documentation tool and a ticket system. None of them knows what the others know, so a technician carries the context in their head. Overmind keeps it in one place, so the answer to “what changed on this machine” is one click away.

What is inside

Four parts. One command.

Remote management

Every endpoint in view, with remote access and day-to-day operations.

Overseer

Software management and maintenance, checked on the machine itself.

About Overseer

IT Documented

Documentation, assets, passwords and reusable procedures.

About IT Documented

Service operations

Tickets tied to what was actually done and verified.

Self-healing, explained

Routine problems fixed before anyone opens a ticket.

  1. 01

    Detect

    Overmind notices the issue on the endpoint.

  2. 02

    Gather context

    It pulls what is known about that machine, that client and that kind of fault.

  3. 03

    Remediate

    It applies the fix, within the limits you have set.

  4. 04

    Verify

    It checks the result and records what it did.

The automatic remediation scene from the Overmind site
Detect, diagnose, repair: a scene from the overmindcommand.com tour.

People stay in charge of the exceptions. Every fix that works is kept, so the same problem is handled faster next time.

Who it is for

For MSPs that want their people on the hard problems.

Less repetitive Tier 1 work, and more time for complex problems and client relationships.

A look inside

From the Overmind tour.

The operations floor: every part of the stack in one place.
The operations floor: every part of the stack in one place.
Documentation sits beside the tools that use it.
Documentation sits beside the tools that use it.
Ask about launch

Take command of what comes next.

Tell us about your MSP and we will let you know when Overmind opens.