Dynamics 365 for Customer Service – Create lifetime customers

Only 16% of support calls are resolved in the first 5 minutes. That can add up quickly across multiple employees and calls each day. Automating that customer interaction can save your business valuable time with guided, intelligent service that improves agent productivity, speeds resolutions, avoids escalations, and creates better customer experiences.

At FL COMPUTER TECH, we want to help you integrate a solution that can do all of these things. Dynamics 365 is one such program, and we’re masters at helping businesses adopt and integrate it as a customer support solution. Contact us to find out how we can help.

Azure SQL Database Managed Instance

Switching from an on-premises server to Azure SQL Database Managed Instance can result in an ROI of 212% and post-migration payback within six months.

How is this possible? The brilliance behind Azure SQL Database Managed Instance is its customizability. Choose and pay for exactly the space and computing power you need, while utilizing options like Azure Hybrid Benefit and reserving capacity to save you big dollars.

Plus, the move from your on-premises server to the cloud is simple, with no need to reconfigure your applications.

FL COMPUTER TECH is ready to help you get started. What are you waiting for?

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Intelligent security for the modern workplace

Imagine if you could:

Identify sensitive information automatically.

Eliminate passwords entirely in favor of biometrics or pins.

Identify, quarantine, and wipe a compromised endpoint all from a single location.

Quantify your security position and gain insights on how to improve it.

All of this and more is possible with Azure Advanced Threat Protection, just one of four valuable tools included in Microsoft 365 Enterprise E5. Interested in what other tools are available to you? FL COMPUTER TECH has the answers to your questions. Contact us to learn more.

3 reasons to modernize your data estate

With the tech available to every business, modernization is now the norm. With a solution like SQL Server, you can reduce costs and maximize your investment, gain state-of-the-art, award-winning security, and solve bigger problems with advanced business insights.

If that sounds great but you’re unsure of how to proceed, it’s time to call 9415645464. We’re industry professionals who have in-depth experience with helping businesses just like yours to plan, integrate, and execute with new technological solutions like SQL Server. Contact us today to find out more on how we can help your business.

Customer story: TD Bank

TD is a Canadian multinational with 85,000 employees. The bank helps their diverse workforce to self-accommodate and increase productivity with an improved computing experience. Using Microsoft 365, they are breaking down silos and bringing their workforce together. Your team can also get the most from cloud-based collaborative computing, with the help of a trusted advisor. At FL COMPUTER TECH, we have many years of experience helping businesses just like yours to adopt, integrate, and implement cloud technology. Contact us today to find out how we can help.

Customer Story: Critical to curricular success – Bridgeport’s Windows 10 pilot and scale journey

Bridgeport has interwoven technology into the very fabric of their curriculum. From teacher collaboration to STEM-specific program training, Bridgeport’s magnet high schools, such as Fairchild Wheeler, are the perfect example of what a modern classroom can be.

At FL COMPUTER TECH, we like to think of the Bridgeport story not as an ideal to be put on a pedestal, but as a reminder that modern classrooms are achievable for school districts, no matter their size. Contact us to learn more about bringing the modern classroom to your district.

Customer story: Zespri

At FL COMPUTER TECH, we know and understand that business continuity is a must for every company. But unexpected threats can be disastrous if you’re not prepared.

In the wake of disruption from an earthquake and plant virus, the world’s largest marketer of kiwifruit, Zespri, moved SAP workloads to Microsoft Azure, reducing IT costs, increasing agility, and keeping their business running smoothly.

Don’t wait to put your disaster recovery plan in place. Contact us to get started today.

Microsoft Dynamics 365 Business Central solution proposal guide

A busy executive will often base their decision to continue reading a proposal upon the executive summary, making it vitally important to craft the perfect one-page summary of your unique solution proposal.

A solution proposal is an important follow up to a proposal presentation, giving the potential customer actionable steps to follow even after you have left. Use this guide to ensure every element of your follow-up is perfectly structured.

Contact us at FL COMPUTER TECH to learn more.