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Microsoft HR speeds case throughput 20% with Copilot in Dynamics 365 Customer Service

What happens when AI meets HR operations? For Microsoft’s internal HR team, the result was a 20% increase in case throughput, powered by Copilot in Dynamics 365 Customer Service. Read the customer story to see how Microsoft achieved measurable results with generative AI, and message us to discuss how Copilot can enhance your support operations. @Microsoft Copilot @Microsoft 365

Microsoft HR speeds case throughput 20% with Copilot in Dynamics 365 Customer Service

What happens when AI meets HR operations? For Microsoft’s internal HR team, the result was a 20% increase in case throughput, powered by Copilot in Dynamics 365 Customer Service. Read the customer story to see how Microsoft achieved measurable results with generative AI, and message us to discuss how Copilot can enhance your support operations. @Microsoft Copilot @Microsoft 365

How to deploy AI safely | Microsoft Security Blog

#AI presents significant opportunities, but it must be developed and implemented thoughtfully. 🤖 Check out this blog post from @Microsoft that outlines essential steps for responsible AI deployment, including aligning use cases with core values and validating results. Read the post and send us a DM if you’re interested in support for applying these best practices in your organization.

Icertis Features

Your contracts hold untapped potential. 📑 The @Icertis Platform provides end-to-end capabilities like intelligent authoring, obligation tracking, and analytics, ensuring contracts deliver maximum business value. This whitepaper outlines the breadth of features available, from advanced AI insights to seamless Microsoft integrations. Download the whitepaper to understand how Icertis’ capabilities can scale with your enterprise.

How to deploy AI safely | Microsoft Security Blog

#AI presents significant opportunities, but it must be developed and implemented thoughtfully. 🤖 Check out this blog post from @Microsoft that outlines essential steps for responsible AI deployment, including aligning use cases with core values and validating results. Read the post and send us a DM if you’re interested in support for applying these best practices in your organization.

New Technology: The Total Economic Impact of Microsoft 365 Copilot as used by Nonprofits

What if AI could deliver a 316% ROI? 😲 The Forrester report, “New Technology: The Total Economic Impact™ Of Microsoft 365 Copilot As Used By Nonprofits,” reveals quantifiable outcomes: up to 25% efficiency gains, cost reductions in services, and stronger fundraising results. Download your copy today to see the full findings, and message FL Computer Tech to discuss how these benefits can translate into ROI for your organization. @Microsoft Security

Icertis Features

Your contracts hold untapped potential. 📑 The @Icertis Platform provides end-to-end capabilities like intelligent authoring, obligation tracking, and analytics, ensuring contracts deliver maximum business value. This whitepaper outlines the breadth of features available, from advanced AI insights to seamless Microsoft integrations. Download the whitepaper to understand how Icertis’ capabilities can scale with your enterprise.

How conversational AI is changing contract management

Say goodbye to long review cycles 👋. The @Icertis Interactive Insights Copilot, powered by ExploreAI, delivers instant contract analysis and summaries so leaders can act quickly and confidently. Teams can focus on outcomes instead of paperwork, running their business from a position of strength. Watch how it works 👉

Coles Supermarkets embraces AI and cloud applications

When Coles Supermarkets needed a way to build and scale cloud-native and AI applications that didn’t require an infrastructure overhaul, it turned to Azure Arc for help. 🤝 This short customer story video shows how the move enabled Coles to speed application development and deploy AI tools across hybrid environments — all while maintaining visibility and control. Watch the video to see how Coles brings cloud benefits to its business with @Microsoft Azure and Azure Arc.

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Most Popular Stories

Get started with the Supplier Communications Agent for Dynamics 365 Supply Chain Management

Navigating supplier communications can be challenging, but it can also be straightforward. ⚙️ With the Supplier Communications Agent for @Microsoft Dynamics 365 Supply Chain Management, AI automation ensures your supply chain operates seamlessly by verifying order deliveries and proactively managing potential delays before they affect production. Check out this video to discover how autonomous agents streamline collaboration, enhance efficiency, and keep your business proactive.

Agents of change

How are top organizations achieving ROI with AI today? 💡 They’re leveraging Microsoft Copilot and agentic AI to transform their workflows. The Microsoft WorkLab blog, “Agents of Change,” examines how innovative companies are utilizing Copilot agents to create a significant impact. Check out the article to discover how these strategies are transforming industries and leading businesses toward a more interconnected and intelligent future. @Microsoft 365 @Microsoft Copilot

Innovation with Azure OpenAI Service

AI ideas are everywhere. Turning them into outcomes is the challenge. 📊 In the video, “Innovation with Azure OpenAI Service,” you’ll hear directly from customers across industries on how they harness Azure OpenAI Service to innovate, transform operations, and achieve remarkable outcomes. Watch the video to see how Azure OpenAI Service supports real-world innovation. @microsoft-azure

The New Shape of Zero Trust for CISOs

Perimeter defenses are no match for AI-accelerated threats. Zero Trust shifts security to a model that continuously verifies users, devices, and access while limiting privileges and assuming breaches can occur. View the infographic for an at-a-glance of how Zero Trust strengthens protection across identity, data, endpoints, applications, infrastructure, and AI-driven automation. 🛡️ @Microsoft Security #ZeroTrust

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