Customer Service Key Capabilities

To keep pace with innovation and the rapidly changing needs of your customers, your organization needs to stay flexible and agile. At FL Computer Tech, we know it can be a difficult endeavor. That’s why we want to help you integrate the solution that makes your journey easier.

Microsoft Dynamics 365 is a robust portal for self-service and peer-to-peer community support, with seamless transitions from agent interactions to field service for onsite help.

With Dynamics 365, your agile team can provide fast and effective service. Contact us to find out more information about how we can help.

#thinkoutofthebox #sticktoitiveness #msp

Customer story: Park Place technologies builds personal relationships to drive global sales

Park Place Technologies is growing fast. They’re using Dynamics 365 to build relationships and maintain a 97% satisfaction rate with more than 13,000 customers.

With Dynamics 365, their sellers focus on the right opportunities and pivot when needed. They collect and analyze data to improve productivity and close more deals today, while leveraging actionable insights and predictive analytics that inform where to go in the future.

At FL COMPUTER TECH, we understand how important relationships are in driving sales, and we can set you up with intelligent tools to close more deals. Contact us to learn more.

#thinkoutofthebox #sticktoitiveness #msp

Customer story: The Metropolitan Museum of Art and MIT collaborate with Microsoft to showcase the potential of AI

The Metropolitan Museum of Art houses an extensive and powerful collection of art spanning 5,000 years of human history. The museum recognizes both the responsibility and opportunity that comes with this collection and seeks to make it globally accessible, discoverable, and useful. Using AI technology, they’re providing access and connection to the museum experience to people around the world.

Curious about what else AI can do? Contact us to discover more possibilities.

#thinkoutofthebox #sticktoitiveness #msp

Day in the life Retail

With all the moving parts in your business, you need to stay in sync while maintaining flexibility and speed. At FL Computer Tech, we know that can be tough to do especially for small business owners. That’s why we’re here to help.

Microsoft business-class email gives you access to email, contacts, and shared calendars anywhere. You can work without worries wherever you work best and stay focused on what matters most.

Your mobile business needs the right tools and we can help you get them. Contact us today to find out how we’re poised to deliver the Microsoft solutions you need.

#thinkoutofthebox #sticktoitiveness #msp

Top 5 benefits of moving to the cloud now

Moving your on-premises workloads to the cloud promotes agility and collaboration, reduces your total cost of ownership, and keeps your workloads current, simplifying how you manage your IT infrastructure.

Would you like to upgrade your IT infrastructure to the cloud? At FL COMPUTER TECH, we have a knowledgeable and professional staff ready to help address any of your IT infrastructure upgrade needs. Contact us today to learn more.

#thinkoutofthebox #sticktoitiveness #msp

How To Win With A Tech-Forward Customer Experience

With countless options for every product or service imaginable, customers often look at businesses as commodities. At FL Computer Tech, we understand that business owners need to be clever about standing out from the crowd and setting themselves apart.

Customer experience is quickly emerging as a key differentiator between businesses. In fact, 3 in 4 business leaders said improving the customer journey and user experience was their top priority for next year.

Check out this article to learn more and contact us to discover #Microsoft cloud-based tools to help you deliver better customer experiences.

Tools and technology for developing future-ready skills

Labor economists predict that 65% of today’s primary school students will be in jobs that haven’t been invented yet. How can we prepare our students for a world no one can see coming?

At FL Computer Tech, we are confident it is possible to effectively prepare students for the future, even a fuzzy one. Microsoft focuses on using technology in ways that develop soft skills, such as creativity and communication; planting the seed early on for students to work in harmony with technology to solve business problems.

Contact us to learn more about the tools Microsoft is implementing to achieve these objectives.

Business owners guide E-book

According to a recent survey, more than 90% of customers said they would consider taking their business elsewhere rather than work with a company that uses outdated technology. Why? As small companies grow, the single purpose systems that could handle relatively simple transactions struggle to keep up with the increased complexity. This leads to mistakes and inefficiencies that can frustrate customers.

The solution? A single, integrated system that can grow with you. Additional data processing programs and capacity are available and ready to integrate seamlessly into the system you are already comfortable with.

Contact us to learn more about how #Dynamics365 can benefit your business.

Three reasons why Windows Server and SQL Server customers continue to choose Azure

On average, AWS is 5X more expensive for Windows Server and SQL Server users looking to move to the cloud.

However, these savings do not come at the expense of quality. Azure offers a uniquely functional hybrid cloud, perfect for that period of transition from your on-premises servers to the cloud and built-in top-of-the-line security and compliance.

At FL Computer Tech, we believe the cloud should be available to everyone. It’s easier than you think! Contact us to learn more.

You’ve Got Cloud. Now, What?

Know thy cloud.

Cloud solutions are known for cutting costs and enabling agility, but at FL Computer Tech, we know not all cloud solutions are the same.

Check out this article to learn four fine print strategies you should consider when modernizing your data platform. And contact us to learn what sets apart the secure and trusted cloud that 90% of Fortune 500 companies run on. #Azure