How does Park Place Technologies maintain an 97% customer satisfaction rate? According to them, it’s all about building strong, genuine relationships with their customers.

A huge component of this relationship building process is Dynamics 365. By understanding their prospective customers holistically and tracking all past interactions, sales reps can make more confident and meaningful calls to their prospects, increasing the quality and ROI of conversations.

At FL Computer Tech, we want to help you give your sales reps the tools to succeed. Contact us to learn more.

Threats come from all areas, from malware attacks to compromised user credentials, and even accidental data leaks caused by human error. Naturally, it follows that an effective security system should have tools to cover all these areas.

Using tools like Azure Active Directory and Single Sign On, you can protect your system from common user credential problems while Azure Information Protection can keep your data encrypted and secure even if it’s shared outside of your system.

We understand the security problems facing your business are far from simple, which is why our multifaceted solution contains tools to address each one.

Data security is a very serious and very personal concern for your customers. With Microsoft 365, you can show your customers your genuine commitment to their data security.

Microsoft is confident and committed to its security solutions. They offer phone support for critical issues 24/7 that can be taken all the way up to the Office 365 development team, depending on your subscription. You can feel confident with the support you need to keep your customer data secure.

At FL Computer Tech, we want to help your business build strong trust with your customers. Contact us to learn more.

Sales have changed. It’s no longer just about the number of leads you generate or calls you make, but about building long-term relationships with customers to understand their needs and offer unique value.

While this does mean a higher investment of effort per customer, modern technology is up to the task to support your organization to deliver the kind of sales experience today’s customers expect.

To stay on top of trends and learn to better utilize tools to help you deliver the best experience to your customers, subscribe! Curious for even more? Contact FL Computer Tech to continue the conversation.

How are you conducting your budgeting? Some organizations still rely on spreadsheets for budgeting and forecasting. But that means they probably aren’t updating regularly with the most current data. And quality data is important to improve your budgeting and forecasting, but more data doesn’t necessarily mean better data. That’s why modern business applications like Dynamics 365 come in handy. At FL Computer Tech, we know how to help your business plan, adopt, and optimize your business applications to meet your budgeting and financial needs. Contact us today to learn more.

As an insurance company, it’s important for AIA employees to operate as a team. For them, it’s the key to a successful business. That’s why AIA began investing in their IT systems to facilitate the thousands of employee and customer interactions that occur every day. To help, AIA incorporated Microsoft 365. With the added simplicity and easy sharing on the platform, they were able to upgrade to a modern desktop solution. We can help you do the same.

At FL Computer Tech, we have industry experts ready to help you find and implement the right productivity solutions for your business. Contact us to learn more.

80% of customers will expect personalized sales by 2020, making it less of a luxury and more of a requirement.

Unfortunately, this is at odds with most business sales structures as 10 people on average are involved with a sales decision. How can customers still receive personalized sales guidance when they are talking with multiple sales reps juggling numerous teams?

Dynamics 365 for Sales Professional tracks all customer interactions so no matter who is talking to them, they can deliver a personal experience, armed with the knowledge they need.

Learn how to tackle this and other challenges in this infographic.

Learn how Kelly Roofing achieved a 508% ROI and 2.4-month payback period on their successful Microsoft Dynamics 365 Business Central implementation!

#Microsoft #Technology #IT #BusinessAutomation

At EON, saving clothing from landfills is important. In fact, it’s what they do: creating Radio Frequency Identification (RFID) that can stay with clothing for the life of the material and ensure the garments can be recycled properly.

RFID is just one example of the boundless applications of IoT technology available to drive transformation. At FL Computer Tech, we can help you connect devices to streamline processes and gain insights. Contact us today to learn how we can help.

Solving the world’s most difficult problems isn’t easy. That’s why international development firm Chemonics needs to increase their agility to keep up.

With 5,000 employees worldwide, managing the HR requirements of each country is difficult. That’s why Chemonics uses Dynamics 365. With it, they can manage their employees across multiple environments and languages easily.

At FL Computer Tech, we know that with the right tools, you can operate effectively in any environment you choose. Contact us to learn more about how we can help you plan, implement, and optimize your business applications today.