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Technology Trends That Will Radically Change The Face Of Customer Care

Michael Duff March 26, 2019

Lack of knowledge among representatives is one of the biggest pains for customers. That’s an issue we can help with. FL COMPUTER TECH is here to aid you in gathering the right set of tools to enable your representatives’ need to provide great customer service.

With Microsoft Dynamics 365, log and access customer history so you can immediately tailor your approach, and facilitate customer needs quickly. With the tools to customize individual customer service experiences your organization can reap the rewards of increased customer satisfaction.

Contact us today to find out how we can help.

A Customer Data Platform Picks Up Where CRM Leaves Off

Michael Duff March 26, 2019

If you had access to all your customer data, how would you use it? That’s the question you should consider before you begin to bring your data together; then you can set your organization up for success.

With the Azure data platform, you can take advantage of the efficiency and agility of the cloud by easily migrating to the cloud without changing code. Unlock insights and make predictions faster with Azure.

FL COMPUTER TECH and Microsoft are here to help you get the most out of your data. Contact us today to find out how we can help you transition to the data platform that IT pros trust.

With GDPR Disrupting Email Marketing, LinkedIn Is the Best Alternative

Michael Duff March 25, 2019

With the passage of data protection laws like the EU’s recent General Data Protection Regulation, mass email-based marketing strategies are becoming less feasible. Instead, many companies are focusing their efforts on marketing to a more intentionally crafted audience via LinkedIn.

Check out this article to learn more about making the switch from emails to the more personal connection of LinkedIn.

At FL COMPUTER TECH, we know how important it is for your business to remain proactive as compliance requirements change. Contact us to stay ahead of the latest compliance developments.

Tools and technology for developing future-ready skills

Michael Duff March 25, 2019

Labor economists predict that 65% of today’s primary school students will be in jobs that haven’t been invented yet. How can we prepare our students for a world no one can see coming?

At FL COMPUTER TECH, we are confident it is possible to effectively prepare students for the future, even a fuzzy one. Microsoft focuses on using technology in ways that develop soft skills, such as creativity and communication; planting the seed early on for students to work in harmony with technology to solve business problems.

Contact us to learn more about the tools Microsoft is implementing to achieve these objectives.

Somethings You Might Not Know About Us

Administrator October 14, 2018

It’s really easy with FL Computer Tech to get immediate service on your computer, laptop, tablet, smartphone, printer or other equipment. We can troubleshoot and

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