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HP uses AI to transform its customer support experience

For HP Inc., customer service is a huge priority. #Microsoft analytics and #AI allow them to better serve customers, answering common questions with virtual agents and providing support staff with a wealth of troubleshooting information. Learn more about AI solutions at #HPInc with this video and contact FL Computer Tech to find out more.

How Starbucks is using AI to improve the customer experience

The foundation of any customer interaction is making a human connection. From smart coffee machines to personalized menu suggestions, AI will make your next trip to Starbucks the best it can be. Learn how in this video from the Microsoft Build Conference:

Leveraging Tech to Improve Customer Experience: 11 Smart Techniques

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers’ experience.

How to Use AI in Sales and Marketing

Around the world, AI is intensifying the race to identify, nurture, and transform customer prospects into long-term relationships. Microsoft Dynamics 365 leverages the power of Azure AI to unify your siloed customer data and extract valuable hidden insights for a more meaningful customer relationship. Check out this video to learn how you can do more with Dynamics 365!

Analytics and AI Microsoft Principles

Microsoft is dedicated to an ethical approach to AI. This infographic details 6 principles to responsible AI and the commitment made to further these advances.

The Workforce of the Future eBook

As we look to a future workforce powered by a partnership between computers and humans, how can we design, govern, and use AI responsibly? To look at the rewards and potential impact of AI, Microsoft launched a study called “Future Computed”. Read the results of this study and more in this eBook.

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New Agents in Microsoft Purview

Too many alerts can make it harder to focus on real data risks. ⚠️ New Microsoft Purview agents help cut through noise, highlight priority incidents, and surface risks using natural language queries. Watch the video to see how faster insight and action improve data security workflows. 🤖 @Microsoft Security

Microsoft Copilot: Your AI companion

Communicating benefits changes doesn’t have to be complicated. 💬 Try this in Copilot Chat: “Draft a memo to employees announcing a change in health insurance carrier choices.” Copilot Chat helps you create clear, thoughtful communications, fast. So, employees know what’s changing and what to do next: https://copilot.microsoft.com/

AI use Cases for Business Leaders

How can you turn AI investments into tangible impact? Learn from the experiences of the organizations featured in the eBook, ‘AI Use Cases for Business Leaders: Realize Value with AI.” Sharing insights from peers using Microsoft AI solutions like Copilot to drive value, it highlights how generative AI can help achieve goals such as: ✔️ Boosting employee productivity ✔️ Streamlining operations ✔️ Accelerating innovation Download your complimentary copy for ideas on how generative AI can help you drive measurable impact. 💡 @Microsoft Copilot @Microsoft 365

Microsoft Copilot: Your AI companion

Security doesn’t have to be complicated. Try this prompt in Copilot Chat: “Explain zero‑trust security in simple terms for a non‑technical audience.” Discover an easier way to keep everyone aligned: Open Copilot Now:

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