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The foundation of any customer interaction is making a human connection. From smart coffee machines to personalized menu suggestions, AI will make your next trip to Starbucks the best it can be. Learn how in this video from the Microsoft Build Conference:

CX is vital in helping a company retain its customers and grow its customer base through organic referrals. From intelligent chatbots available 24/7 to personal touch technologies, data-driven solutions are engaging customers in profound new ways. In this article, 11 members of Forbes Technology Council explain how organizations can use intelligent tech can improve their customers’ experience.

Around the world, AI is intensifying the race to identify, nurture, and transform customer prospects into long-term relationships. Microsoft Dynamics 365 leverages the power of Azure AI to unify your siloed customer data and extract valuable hidden insights for a more meaningful customer relationship. Check out this video to learn how you can do more with Dynamics 365!

Microsoft is dedicated to an ethical approach to AI. This infographic details 6 principles to responsible AI and the commitment made to further these advances.

As we look to a future workforce powered by a partnership between computers and humans, how can we design, govern, and use AI responsibly? To look at the rewards and potential impact of AI, Microsoft launched a study called “Future Computed”. Read the results of this study and more in this eBook.

More than 40% of corporations say that new hires “lack the soft skills to perform at a high level in a professional environment.” Investing in AI is investing in your employees’ success and happiness. This article from Forbes reveals the ways #Microsoft AI can improve employee performance and engagement so new hires can become tomorrow’s leaders.

Cybersecurity training like you’ve never seen before – Azure’s world-class security, protection, and compliance through cloud services. Find out how Microsoft and Circadence teamed up to create a scalable, gamified cybersecurity training environment by leveraging the power of Microsoft Azure AI. Check it out here:

Now is the time to end the struggle to maximize your ROI. Using Azure Synapse Analytics with Power BI, bring Big Data and Data Warehousing together in a single service to provide limitless analytics. Check it out!

Find out how adopting cloud-based security—including automation, orchestration, and machine learning technologies—can help your organization address operational and scalability challenges in the cloud era. Subscribe to learn more!