American Express data shows that nearly 60 percent of customers try a new brand or a company just to find better customer service. In fact, 89 percent of customers often swap to a company’s direct competitor after bad service. These findings easily transport customer service from the category of business afterthought to the category of business priority. Read this article to discover four tips to building customer loyalty, and contact FL COMPUTER TECH to learn how Microsoft solutions like Dynamics 365 for Field Service can support your efforts.
New Agents in Microsoft Purview
Too many alerts can make it harder to focus on real data risks. ⚠️ New Microsoft Purview agents help cut through noise, highlight priority incidents, and surface risks using natural language queries. Watch the video to see how faster insight and action improve data security workflows. 🤖 @Microsoft Security
