Empowering the Firstline Workforce: Forbes Insights

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Organizations that empower their Firstline Workers and include them in digital transformation are 3Xs more likely to see faster growth, greater customer satisfaction, increased productivity, more innovation, and better communications. Unfortunately, many companies aren't including this workforce. Learn why that's a problem and what you can do for your own company to ensure growth. Read this report from Forbes Insights and Microsoft.

Empowering Firstline Workers with the digital tools and platforms they need to serve customers, share information and improve productivity creates a competitive advantage. Learn how companies are engaging and empowering their workers in this report from Forbes Insights and Microsoft.

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