Driving employee engagement and empowering Firstline Workers

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#IKEA is 160,000 problem-solvers strong. How do they connect, collaborate, and communicate? With @Microsoft Teams. Watch this short video to see how IKEA is training, upskilling, and empowering #FirstlineWorkers with digital transformation.


It’s inspiring to see how industry leaders like IKEA are driving higher levels of employee engagement and enhancing the customer experience by putting tools like Microsoft Teams into the hands of their Firstline Workforce. IKEA uses Microsoft tools to connect everyone in the organization with familiar features like chat and video calls and digitizing Firstline processes such as shift management to save time and cost.

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