Combi Terminal Twente accelerates shipping operations AI-trained AtBot in Teams

Share on facebook
Share on twitter
Share on linkedin
Share on pinterest
Digital transformation has evolved #CustomerService by allowing #automation to handle the easy issues, while people handle the complex ones. Watch this video to learn how global transport company Combi Terminal Twente (CTT) has successfully integrated #AtBot into #MicrosoftTeams to deliver always-on package tracking.


Customers are unforgiving, especially when their products and services are on the line. For businesses in the transportation industry, taking the time to carefully review every little detail is crucial to ensuring their customers get their goods when they need them, where they need them.Problem is, time is also money, and finding the sweet spot between efficient and quality customer service is an everyday challenge for global transport companies like Combi Terminal Twente (CTT).

In this video, you’ll learn how CTT is leveraging the integration capabilities of Microsoft Teams to provide global customer support powered by AtBot and give clients the ability to track their goods anytime, anywhere.

Michael Duff

Michael Duff

Leave a Replay

Our Latest News

Covid-19 News Website

FL Computer Tech Is dedicated to helping our country overcome The Coronavirus Pandemic that has already taken so many lives and has effectively shut down the greatest nation on our planet.  We have recently launched our Covid-19 FAQs website.  We will be adding important and useful resources on a regular basis.

Recent Posts

Education reimagined

Even prior to our global pandemic, there was a call for educational transformation. NOW is the time to reflect on what has been learned from this public health crisis and how we can be better prepared to support educators, students, and faculty.

COVID-19 has disturbed all sectors of society but led to revealing ways in which the education system can be improved. Read this paper to gain insights into how.

Read More »

Deliver a modern customer journey with Microsoft

Today’s retail solutions require holistic approaches that enable businesses to increase engagement with customers, empower employees and decision-makers, and drive efficiencies through all stages of the customer journey. Read this infographic to see how Microsoft #RetailTech can be used to create innovative experiences throughout the buyer’s journey.

Read More »

Follow Us

Video Archive

Sign up for our Newsletter

Looking for the latest in technology news? Do you like tips, tricks and shortcuts? Sign up today!